Bath and Body Works Where can I see if my bonus points were applied? When will my order ship? What if my package is Late or Lost? Shipping Options: United States When is the last day to pick up my Pick Up In Store order? How do I redeem a My Bath Body Works Reward or Birthday Reward? What is your return policy? Contact Customer Care More frequently asked questions
Contact Customer Care – Bath and Body Works MY BATH BODY WORKS REWARDS If you're looking for information about our Rewards program, see our FAQs here Missing Points: The easiest way to add a missing store or online purchase is to chat with us, just have your receipt barcode or order number ready Point Reward History: View your points and reward history in the app or online Check out this FAQ for a step-by-step guide For all
Store Purchase Return Policy – Bath and Body Works At Bath Body Works and White Barn stores in the US, we offer our customers a 100% satisfaction guarantee If you’re not completely satisfied, you may return products purchased from us that ar
Gift Cards – Bath and Body Works Gift Cards Why am I getting an error message when trying to redeem my Gift Card and or E-Gift Card? I lost my gift card Is there anything I can do? How do I check
How do I redeem a My Bath Body Works Reward or Birthday Reward? How do I redeem a My Bath Body Works Reward or Birthday Reward? Learn more about Reward and Birthday Reward Redemption, including what products are eligible and how a free Reward is determined in the shopping bag! Rewards Rewards are issued when Members have accrued the amount of points specified to earn a Reward
FREQUENTLY ASKED QUESTIONS – Bath and Body Works Where can I see if my bonus points were applied? My Bath Body Works Rewards Program: Frequently Asked Questions How do I join My Bath Body Works Rewards? Why can't I download or use the app? Avoiding Gift Card Scams Avoiding Payment Scams Contact Customer Care My shipped product arrived frozen Is it safe to use? Show All Customer Service
Website Purchase Return Policy – Bath and Body Works Bath Body Works does not provide prepaid return labels If you're returning items like flammable liquids or aerosols you must disclose those contents to your carrier and your carrier can help you follow the proper shipping regulations