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- Home | San Jose Water
At San Jose Water, providing water is more than a responsibility—it’s a privilege Every connection we serve helps sustain what matters most: public health, vibrant neighborhoods, and a reliable future With over one million customers in the greater San Jose area, we invest in critical infrastructure to protect and strengthen the water supply for generations to come
- Billing Payment | San Jose Water
SJW has partnered with Promise, a technology company that specializes in providing affordable, flexible, and interest-free PromisePay payment plans to customers with past due water bills If you have an existing payment plan with San Jose Water, it will be honored until its completion All new payment plans will be with PromisePay
- SJWater HUB | San Jose Water
Smart Meters Smart meters allow you to see how much water you use – from laundry to irrigation Learn more about your water use, and when your meter will be installed here
- Customer Care | San Jose Water
San Jose Water takes pride in the service we provide to our customers and our communities For us, customer service means being available to answer your questions promptly, respond quickly to emergencies, provide a safe and reliable water supply, and much more Browse this section to find information on billing and payment, service alerts, starting service, and other service topics
- Contact Us | San Jose Water
San Jose Water 110 West Taylor St San Jose, CA 95110-2131 View map Main Office Phone (408) 279-7900 Please note our call center is closed from 1:00 PM to 3:00 PM on the second Friday of the month Our office is closed to walk-in customers effective March 2020 For portable meter pickup, please go to Bascom location: Purchasing Department 1251
- Help Information | San Jose Water
San Jose Water is dedicated to being an integral part of and improving the communities we serve An overview of our responsibility to the communities we serve More information on our latest projects and construction The latest news and information from San Jose Water An overview of employee life and available positions at San Jose Water
- Customer Portal FAQs | San Jose Water
San Jose Water is dedicated to being an integral part of and improving the communities we serve An overview of our responsibility to the communities we serve More information on our latest projects and construction The latest news and information from San Jose Water An overview of employee life and available positions at San Jose Water
- Our Company | San Jose Water
Our Company Founded in 1866, San Jose Water is a regulated private utility, and is one of the largest and most technically sophisticated urban water systems in the United States We serve over 1 million people in the greater San Jose metropolitan area with high quality, life sustaining water with an emphasis on exceptional customer service
- Rates Regulations | San Jose Water
San Jose Water's rates are set by an independent third party, the California Public Utilities Commission (CPUC) The CPUC's mission is to protect utility customers and ensure the rates charged by all utilities are fair and reasonable The water rates charged by San Jose Water are based on "cost of service," which means we pass through our operating costs without a markup Browse this page for
- Careers | San Jose Water
Working at San Jose Water Founded in 1866, our company serves more than a million people in the communities of San Jose, Campbell, Cupertino, Los Gatos, Monte Sereno and Saratoga Our passion is delivering healthy, high-quality, safe, and reliable water because we know the water we deliver touches everything and everyone that matters in our customer's lives We take our mission to deliver
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