Costco Customer Service Welcome to the Costco Customer Service page Explore our many helpful self-service options and learn more about popular topics
How can I locate a product on Costco. com? To search for a product online at Costco com, enter a keyword or an item number into the search engine at the top If the item you’re seeking is in stock and available for purchase, your search will pull up its product page You can view the item details on the product page, add it to your cart and proceed to checkout You can also browse through the drop-down menu of departments on the
How can I see what products are available on Costco. com? The great thing about shopping on Costco com is that everything you see reflects our live, real-time and up-to-date inventory The flip side is that the items on offer, including promotional offers, are limited to supplies on hand We’re unable to guarantee how long those supplies will last
What is Costco’s return policy? - Costco Customer Service What is Costco’s return policy? Risk-Free 100% Satisfaction Guarantee On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied On Merchandise: We guarantee your satisfaction on every product we sell, and will refund your purchase price*, with the following exceptions:
How do I place an order on Costco. com? - Costco Customer Service Note: Maintaining an active Costco membership doesn’t automatically register you on Costco com After becoming a Costco member, you’ll still need to complete a new registration on Costco com (if you didn’t previously register)
What shipping methods are available on Costco. com? Costco Grocery Delivery: Costco grocery delivery is only available in select markets and is only available to Costco Members Orders are limited to one address per delivery Costco grocery delivery is available via two options: 2-Day Delivery of non-perishable items Items marked 2-Day Delivery are subject to a $3 delivery surcharge per item
How can I buy a membership on Costco. com? How can I buy a membership on Costco com? To purchase your membership online, please follow these steps: Browse your membership options here You can choose between a Personal Membership and a Business Membership You can then select an Executive Membership for either type Complete the Membership Application on the next page